Refund policy

1. Customized Products
All our products are made-to-order and customized. Therefore, returns and refunds are not accepted once the order has been placed and delivered.

2. Defective or Damaged Items
If you receive a product that is damaged or defective, you must contact us within 7 days of delivery.

• We will review the issue based on the proof provided (photos/videos)
• If approved, we will offer a replacement at no extra cost

3. Changes After Delivery
If you wish to make any changes or modifications to your product after delivery:

• This will be treated as a paid service
• Additional charges will apply depending on the type of changes requested

4. Refund Policy

• Refunds are not applicable for customized products
• Only replacement will be provided in case of defective or damaged items

5. Contact Us
For any questions or concerns, please contact us at:
📧 Email: giftokiddie@gmail.com